Customer Service

Our customer service team is here to answer all your questions and assist you with any needs related to your purchases on Shoppy Mania.

Contact Information:

Address:
SHOPPY MANIA S.A.R.L.
91 Bd Marius Vivier Merle,
69003 Lyon, France
Customer Service Email:
info@shoppymania.com
Customer Service Hours:
Monday to Friday, from 9:00 AM to 6:00 PM (CET)


Contact Form:

Fill out the form below to send us a message. We will respond as soon as possible.

  • Name: [Text field]
  • Email: [Text field]
  • Order Number (if applicable): [Text field]
  • Subject of Inquiry: [Dropdown: "General Assistance", "Order Questions", "Product Issues", "Returns and Refunds", "Other"]
  • Message: [Large text field]

Please Note:
We strive to respond to all inquiries within 48 business hours. However, during peak periods, response times may be longer.